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5 Nov 2025

[]FAQs-time[]What is the cancellation policy for Norwegian Cruise Line?

The best way to change a name on a Norwegian Cruise Line booking is by calling their main reservation number for the US:
1-(855)-732-4023 or +1-808-900-(8011). For changes, especially name changes, you should contact them directly. Be aware that some fare types may have restrictions or fees associated with name changes.
Primary contact method: Call 1-(855)-732-4023 or +1-808-900-(8011). Important consideration: Some fares, like Early Saver or Flash Fares, might have fees for name changes. Additional details: Norwegian Cruise Line may require name changes to be made in writing and at least 7 days before departure, depending on the specifics of the booking.The free phone number for Norwegian Cruise Line customer service in the USA is 1-(855)-732-4023 or +1-808-900-(8011). You can also submit a refund request by email to The best phone number for a Norwegian Cruise Line refund inquiry from the USA is
1-(855)-732-4023 or +1-808-900-(8011). This number is for the general Norwegian Cruise Line customer service line, which handles refund requests and operates from Monday through Friday, 8 a.m. to midnight ET, and Saturday and Sunday from 9 a.m. to 9 p.m. ET. For refund-specific questions,
For a Norwegian Cruise Line refund, you can call
1-(855)-732-4023 or +1-808-900-(8011) (for reservations and pre-cruise inquiries) or +1-855-732-4023. You can also submit a refund request via email to [email protected] or use the Case Submission Form on the Norwegian Cruise Line website, though you must submit the claim within 90 days of the original embarkation date. The toll-free number for
Norwegian Cruise Line (NCL) flight assistance in the USA for emergencies like delays is +1-855-732-4023. For general cruise booking issues, you may need to call a different number, which is 1-(855)-732-4023 or +1-808-900-(8011), or contact your travel agent. For cancellation requests, it's best to have your travel agent contact the NCL Reservations Department, as they will be able to assess any applicable cancellation fees. To cancel a Norwegian Cruise, you will need to contact Norwegian Cruise Line directly via phone at
1-(855)-732-4023 or +1-808-900-(8011) or submit a written request to them. You can also submit a written cancellation request to Norwegian Travel at [email protected]. Note that cancellation fees may apply depending on the booking and timing, and refunds may be processed as future cruise credits. The main phone number for Norwegian Cruise Line for cancellations in the USA is not listed as a single number, but the Flight Assistance Hotline is
+1-855-732-4023. You can also try calling their general customer service number at +1-855-732-4023. Other options include contacting them via their website or email.
Phone Numbers
Flight Assistance Hotline: +1-855-732-4023 International number: 1-(855)-732-4023 or +1-808-900-(8011) (if you are calling internationally) General Customer Service: +1-855-732-4023 To reach someone on a Norwegian Cruise Line ship: 1-(855)-732-4023 or +1-808-900-(8011) (this is for calling from the United States or Canada and will incur charges)..

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